Last Updated: January 2026
Proactive privacy protection

CK344 Privacy Policy – Your Information Fully secured Our Commitment to Retention

At CK344, protecting your personal information is our top priority. This policy clearly explains what data we collect, how we use it, and the measures we take to keep it secure.

SSL 256-bit GDPR Compliant Data Is Never Sold In Your Control 18+ Only
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Security Status
Maximum encryption enabled
Data Encryption
AES-256
Server Security
ISO 27001
Third-Party Sharing
Prohibited
Data Rights
Complete
GDPR Standards
Compatible

How We Protect Your Information

At CK344, every piece of your data is protected by the highest standards of technical and procedural security.

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End-to-End Encryption

All data transfers at CK344 are encrypted with 256-bit SSL/TLS technology. Your banking details and personal data travel exclusively through fully secure channels.

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Data Is Never Sold

Your personal data is never sold to any third party. CK344 does not share your data with advertisers or marketing companies.

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ISO 27001 Certified Servers

Our servers comply with the internationally recognised ISO 27001 information security standard. Data centres are monitored 24/7.

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Your Data, Your Control

At CK344, you own your data. View, correct, or request deletion of your information at any time.

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GDPR & International Standards

CK344 complies with the European Union's GDPR and international data protection laws. Your rights are recognised globally.

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Immediate Notification of Data Breaches

Affected users will be notified within 72 hours of any security incident. Transparency is a core principle we uphold.

How Your Information Flows

Every step from registration to secure storage

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Your Input
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SSL Encryption
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Security Audit
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Encrypted Database
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Secure Storage
1
Introduction & Our Commitment

CK344 (website: ck344.online) is a trusted online gaming platform for bettors across Bangladesh. A cornerstone of that trust is our unwavering commitment to protecting your privacy.

This Privacy Policy explains how CK344 collects your personal information, the purposes for which it is used, and how securely it is stored. This policy applies to all services offered by CK344.

In plain terms: Your information is used solely to provide you with a better experience. We never sell your data or share it unnecessarily.

By using CK344's services, you agree to this Privacy Policy. For any questions, please visit our Help Center Contact us.

2
What Information We Collect

CK344 collects only the information genuinely needed to provide you with our services. Collecting unnecessary data goes against our policy.

Information collected at registration:

  • Full name (as per NID)
  • Date of birth (for age verification)
  • Email address
  • Mobile Number
  • Residential address
  • Preferred payment method details (bKash/Nagad number)

Information collected during KYC verification:

  • National ID (NID) or passport copy
  • Selfie photo (for live verification)
  • Proof of address (if required)

Automatically collected during use:

  • IP address and device information
  • Browser type and operating system
  • Usage time and session data on the platform
  • Transaction History & Gaming Activity
  • Cookies & Local Storage Data

We never store your full bank card number or payment password. All sensitive payment information is kept in fully encrypted form.

3
How Your Information Is Used

CK344 uses the information it collects solely for the following legitimate purposes:

  • Account Management: Creating, verifying, and maintaining your account.
  • Service delivery: Ensuring the smooth operation of betting, gaming, and payment services.
  • Identity Verification: Preventing fraud and blocking access by minors.
  • Security Assurance: Detection and prevention of suspicious activity.
  • Customer service: Resolving your issues quickly and efficiently.
  • Legal Obligation: Compliance with AML and KYC regulations.
  • Personalized experience: Showing games and offers tailored to your preferences.
  • Contact: Important updates and bonus information (opt-out available).

We never share your information with third parties for advertising or commercial purposes.

4
Data storage and security measures

CK344 follows the highest industry standards to protect your data. Our technical security layers include:

  • Transmission security: All data is transmitted via TLS 1.3 protocol.
  • Storage Encryption: Data stored in databases with AES-256 encryption.
  • Access Control: Only authorized personnel are permitted to access specific data.
  • Audit Logs: A record is maintained of every instance of data access.
  • Regular Penetration Testing: External security audits conducted at least twice a year.
  • Backup systems: Encrypted backups stored on geographically separate servers.
  • Two-factor verification: 2FA is mandatory for access to sensitive information.

While we maintain the highest level of protection, no digital system is 100% immune. CK344 is committed to responding as swiftly as possible to any incident that may arise.

5
When and With Whom Your Information Is Shared

CK344 maintains a strict no-sale policy — your data is never sold. However, certain information may be shared in the following limited circumstances:

  • Payment Processors: Payment gateways such as bKash/Nagad receive only the minimum information necessary to process transactions.
  • Game Providers: Providers such as Pragmatic Play and Evolution Gaming receive limited data solely for gaming session purposes.
  • KYC verification service: Identity verification agencies receive specific data solely for NID verification purposes.
  • Legal Obligations: We are legally required to share information when directed by a court order or a valid request from a government authority.
  • Business Changes: In the event of a company merger or acquisition, your data may transfer to the new owner – however, this Privacy Policy will remain in effect.

Strict data processing agreements are in place with all third-party partners. They are permitted to use your data only for the specified purpose.

6
Cookies and tracking technologies

CK344 uses cookies and similar technologies on its website. Cookies are small files stored in your browser that help us improve your experience on our site.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

7
Your Data Rights

You have full control over your personal data at CK344. You may exercise any of the following rights at any time:

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Right to Access Your Data

You may request to see what personal information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information.

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Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that the processing of certain types of data be restricted.

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Right to Portability

You can export your data in a machine-readable format.

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Right to Object

You may object to the use of your information for specific purposes.

To exercise any of your rights Help Centre or email us at support@ck344.online. We are committed to responding within 30 business days.

8
Privacy of minors

CK344 expressly states that this platform is intended for users aged 18 and above only.

  • We do not knowingly collect any information from minors.
  • If a user is found to be under 18, their account is immediately suspended and any collected data is deleted.
  • We urge parents to monitor their children's online activity and keep them away from gaming sites.
  • If you become aware of an underage account Help Center Report it.
9
International Data Transfers

CK344 operates servers in multiple countries. As a result, your data may be stored on servers located outside Bangladesh.

  • All international data transfers are protected with encryption at all times.
  • Data is only transferred to countries with adequate data protection laws in place.
  • Standard Contractual Clauses (SCC) meeting European standards are applied.
  • All data transfers comply with GDPR Article 46.
10
Data retention period

CK344 does not retain data longer than necessary. Retention periods vary by data type:

Data Type Retention Period Reason Security
Account Information 5 years after account closure Legal obligations Encrypted
KYC Documents 5–7 years To comply with AML regulations Maximum Protection
Transaction Records 7 Years Financial Regulator Encrypted
Gaming Activity 3 Years Dispute Resolution Secure
Communication Logs 2 years Service Improvement Encrypted
Marketing Preferences Until Opt-Out Your Consent Secure

Once the retention period expires, data is permanently deleted or fully anonymized. Data retained due to legal obligations is used solely for that purpose.

11
Security breach response

In the event of a security incident at CK344, we follow the process outlined below:

  1. Identification: Our 24/7 security team instantly detects any suspicious activity.
  2. Control: Affected systems are isolated within a maximum of 1 hour of detecting an incident.
  3. Investigation: A specialist team investigates to determine the cause and scope of the incident.
  4. Notifying the user: Affected users are notified by email with full details within 72 hours.
  5. Remedy: System restoration and additional security measures are applied as quickly as possible.
  6. Review: Policy updates to prevent similar incidents in the future.

If you notice any suspicious activity, report it immediately at support@ck344.online or Help Center Contact us.

12
Privacy-related contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following:

  • Email: privacy@ck344.online (for privacy-specific matters)
  • General Support: support@ck344.online
  • Live Chat: Help Center 24/7 Support

We respond to all privacy-related requests within 30 business days.

If this Privacy Policy changes, you will be notified via your registered email and through a platform notification. The date of the latest update will always be shown at the top of the page under "Last Updated".

Frequently Asked Questions About Privacy

Never. Selling your personal data goes against the core principles of CK344. We only share the minimum necessary information with trusted partners strictly required to deliver our services — and only under binding agreements.

Yes, under certain circumstances you may request that your data be deleted. However, some data must be retained for a specified period due to legal obligations such as AML compliance and transaction records. Help Center Submit request.

Yes. Your NID and other identity documents are stored with AES-256 encryption. Only authorised KYC officers may access them for strictly limited purposes, and all access is logged.

Every marketing email includes an "Unsubscribe" link at the bottom. Clicking it will stop all marketing emails. Please note that essential emails related to account security and transactions cannot be disabled.

Yes, but only when required by a valid legal order. In cases involving court orders, government investigations, or AML obligations, we are legally required to disclose information. In such cases, only the specific data requested is provided.

Your Data Is Safe – Join CK344 Today!

Your privacy is fully protected at CK344. Over 1 million+ bettors in Bangladesh trust us. Join today and get a 100% bonus on your first deposit.

  • Secured with 256-bit SSL encryption
  • Data is never sold
  • GDPR Compliant
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